See our white paper on Horizontal Mentoring™ — Connection, Community & Institutional Knowledge
Horizontal Mentoring uses people whose life and industry experience combined with their “people skills,” allows them to reach across unit lines to teach, listen and help provide lasting solutions for client/customer issues. Mentoring is horizontal because mentors and mentees must come from different parts of the organization. In other words, they must cross organizational lines regardless of age or formal background.
An approach that:
(1) may be directed at obtaining results which, although general, contain nuance;
(2) may be focused in order to obtain extremely detailed results; or
(3) may be somewhere in between.
In-Depth Interviewing may be used to obtain detain or it may be used in combination with major surveys. It is always used when a conversation is needed to find out what is going on. The information is always essential for the creation of a blueprint for change or for implementation and follow-up projects. In the world of Covid-19, conversations are increasingly important.
See the white paper on Interviewing Techniques — Polling & In-Depth Interviewing
Blueprints and Planning
LFIC will work with you to create a communications for functioning during and after Covid-19. This means there will be clear communications between all the teams – management, employees, customers and even the external marketplace.
Need something shorter and smaller than a full or partial Communications project? Try one of our Ancilliary Services.